Possible Suspicious Account Activity Reference (removed)

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We have reason to believe that your Citibank Banking Card may have been compromised. We have attempted to contact you by phone to speak with you personally but have been unsuccessful. As a precaution we have reduced your daily purchase limit.
We now need to re-confirm your account information with us.

Please verify your identity immediately in order to confirm your recent account activity and restore your purchase limit.

Please download and open the document attached to this e-mail in order to verify your records. Please follow the instructions from the document.


If this is not completed by January 11, 2015 we will be forced to suspend your account indefinitely, as it may have been used for fraudulent purposes.
PLEASE NOTE: This is a mandatory measure. Failure to verify your records will lead to permanent service suspension.
After verifying your records you will be able to use your account as usual.


Please do not reply to this message. Please do not contact us directly as this issue is mainly processed by the Online System.


--Forwarded Message Attachment--


(zip file attached, don't open)

From: "alerts@citibank.com" or alerts-ll4VZpC@citibank.com
From IP: 117.188.184.185, belongs to a mobile internet service provider in Beijing, China
P.S., I don't have a citibank account, but I don't blame people who do and believe these messages