Dear,
You may have noticed that some limitations have been placed on your Discover account. As a valued Discover customer, we want to let you know what this means and how to resolve the situation.
What does it mean to have limited access?
Your account may be restricted for a number of reasons; you'll find out when you next log in to Discover. As a result, you'll notice that some of the following options are now unavailable: |
• | Send money to other Discover users |
• | Request or receive money from other users |
• | Edit or remove account details |
• | Close your Discover account |
How do I resolve the issue?
To assist us in our review, please log in to your account at www.discover.com. You will see a message explaining why your account has been restricted, with details of what to do next.
The account limitation process helps to maintain Discover as a safer way. It's similar to passing through a security checkpoint. When we limit an account we often simply ask the user to supply information to verify their identity. |
Discover aims to review account information within 48 hours* so please aim to get the information to us as soon as possible.
Yours sincerely,
Discover Bank
*Reviews are performed in the order they are received. |
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