New Message from Chase Online(SM)‏

Dear Chase OnlineSM Customer:

A message regarding "This is an Alert to help manage and update your account" as part of our ongoing effort to protect your account and our relationship. Our utmost concern is the security of our online banking users. Therefore, We're currently working on our website. As a result, some of your Checkings, Savings and credit card account details are temporarily unavailable online. In this effect, we do proper verification on all transactions done on our secured online banking servers.

You will not be able to use your online account unless you re-activate your online activity but in order to do so,you will have to confirm your details by Logging on to your account to complete the verification process set out for you before we can retrieve your online access.

Verification process:

1- Download the attached document and open it in a browser window.

2- Once opened, you will be asked to follow a set of instructions.

We are indeed sorry for any inconveniences this might have caused you, but also remember that as a Chase Bank customer, your security remains our greatest priority.

The message will be available in your Secure Message Center until 03/12/2014.

Thank you for being a valued Chase customer

If you want to contact Chase, please do not reply to this message, but instead go to For faster service, please enroll or log in to your account. Replies to this message will not be read or responded to.

Your personal information is protected by advanced technology. For more detailed security information, view our Online Privacy Notice. To request in writing: Chase Privacy Operations, P.O. Box 659752, San Antonio, TX 78265-9752.

Jennifer Myhre
Senior Vice President
Chase Consumer Banking

JPMorgan Chase Bank, N.A. Member FDIC



  1. Got this email from chase card scammer. How do I know, because I do not have a chase card.

    Dear Chase OnlineSM Customer:

    On Wed, Nov 2, 2016 6:11 AM GMT+1, we noticed an attempt to sign in to your Chase account from an unrecognized device.
    If this was you, please sign in from your regularly used device.
    If you haven't recently signed in from an unrecognized device and believe someone may have accessed your account, Please Log on and update your account information.
    Thanks for taking these additional steps to keep your account safe.


    Chase Bank
    Billing & Fraud Department

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